Naturopathic medicine is a type of primary healthcare focused on comprehensive diagnosis and treatment, prevention and creating a state of optimal well-being. It relies on therapeutic modalities that support the body’s inherent ability to heal. It’s a combination of empirical, modern, traditional and scientific methods to create an individualized care plan for each patient. Naturopathic medicine consists of many modalities including, botanical medicine, physical medicine, hydrotherapy, nutritional counseling, mental health counseling, craniosacral therapy, minor office procedures, and homeopathy. Please visit our services page for more information on naturopathic medicine.
Can a naturopathic doctor (ND) be my primary care doctor?
Yes, in the state of Washington ND’s are licensed primary care physicians. This can vary depending on your health insurance plan. Please verify by calling your insurance carrier and inquiring.
Can an ND prescribe medications?
Yes, in the state of Washington ND’s have full prescriptive rights with the exception of schedule II and III drugs (stimulants, narcotics, benzodiazepines, chemotherapies).
Does my insurance cover naturopathic medicine?
This can vary depending on the specific type of healthcare insurance plan you have. We are currently working on becoming credentialed with and accepting most major insurance plans. We require all patients to reach out to their insurance carrier to inquire if they are covered for naturopathic care. Some insurance plans will have naturopathic medicine listed under primary care while others may have it listed under specialists which is important to know if there is a different in co-pays, cost, etc. Please call the office if you have any further questions and while we can help answer general questions of which insurance plans, we are credentialed with, but we do not call your insurance to verify if you are covered for naturopathic care. Please visit our insurance and fees page for more information.
Does my insurance cover nutritional counseling?
Similar to naturopathic medicine coverage, this can vary depending on the specific type of healthcare insurance plan you have. We are currently working on becoming credentialed with and accepting most major insurance plans. We require all patients to reach out to their insurance carrier to inquire if they are covered for nutritional counseling. Please visit our insurance and fees page for more information on pricing for nutrition visits.
Does my insurance cover pelvic floor therapy?
This can vary depending on the specific type of healthcare insurance plan you have. Some insurance plans have benefits for physical therapy and an allotted number of visits per year that is covered. Pelvic floor therapy visits can be used towards general PT benefits with most insurance plans. We require all patients to reach out to their insurance carrier to inquire if they are covered for pelvic floor therapy and how many sessions are covered. We are currently working on becoming credentialed with and accepting most major insurance plans. Please visit our insurance and fees page for more information on pricing for pelvic floor therapy visits if paying for a non-covered service.
How do I schedule a visit?
Please see the book online tab on our website. This will transfer you to the Charm patient portal scheduling feature.
What do I need to prepare for my first office visit?
To prepare for your first visit please fill out all new patient paperwork 24 hours prior to coming in. **If paperwork is not filled out 24 hours prior, we will need to reschedule your visit. Please come to your first visit with your insurance card and a credit card that you would like to keep on file for in-office fees, co-pays and supplement costs.
What can I expect in an office visit?
In the first visit you can expect a full medical history intake which includes a look into present health concerns, past medical history, family history, social history, diet/lifestyle, current allergies, medications, and supplements. A physical examination is done and any further laboratory testing that is indicated will be discussed with you. An assessment will be made based on all these factors. Our office uses both conventional standards of care and naturopathic diagnostic tools to make an assessment and diagnosis. Your health goals, means to obtain treatment and treatment options that align with your beliefs will be considered when deciding what the best option is for you. Treatments can range from supplements, prescription medications, referrals for imaging, referrals to specialists, in-office treatments and much more. In our office new patient visits are one hour and follow-ups can vary from 30-45 minutes long. This is intended to allow for enough time to have your concerns heard in a safe space and to allow us time to create and individualized treatment plan moving forward.
Wondering what a visit looks like for nutritional counseling or TM? Please visit our services page for more information.
Can your providers be my child’s pediatrician?
Yes, Dr. Kelleppan who sees children in our office has gone through specialized training/clinical rotations and completed a residency focused on pediatrics. She is comfortable seeing most common childhood health concerns and can serve as your child’s primary care physician from newborn to age 18 (for pediatrics).
Does your office administer childhood vaccinations?
Yes, our office carries all vaccines recommended by the CDC through the vaccines for children program (VFC). We offer vaccine counseling visits and discuss this during every well-child exam visit, to give you the information that you need about each vaccine to make an informed decision that fits your family’s healthcare needs best. We are a judgment-free office and encourage open discussions about your beliefs and concerns about vaccinations. We are happy to review the routine vaccine schedule and create an alternative vaccine schedule for you if needed.
What conditions are treated at our office?
Since we are a primary care office, we see most conditions and general wellness concerns. This is not an extensive list, but it serves as a list of examples for what we treat often:
Digestive health (IBS, IBD, SIBO)
Skin health (Eczema, psoriasis, acne)
Mental health (Anxiety, depression)
Thyroid conditions (hypothyroidism, hyperthyroidism)
Nutritional concerns
Insomnia
Asthma
Pediatric concerns
Hypertension
Diabetes
High cholesterol
Menstrual concerns
Brain fog
Fatigue
Menopause concerns
Pelvic pain
Immune health (allergies, food allergies, food intolerances/sensitivities)
Vaginal concerns
Breastfeeding support
Urinary incontinence
And so much more!
What services are offered?
Primary care visits
Acute visits
Annual wellness visits including Pap smears
Women’s health visits
Well-child visits
Childhood immunizations and counseling
Pelvic floor therapy
Allergy testing (skin patch testing and outside lab testing)
Nutritional counseling with in-house certified nutritionist
Craniosacral therapy
Ayurveda consultations
Please visit our services page for more information.
Can I reach the office after hours?
For non-emergent concerns we ask patients to send their provider a Charm patient portal message. Please allow 48-72 hours for a response. Our providers do their best to reply to your message in a timely matter.
For urgent concerns we ask patients to re-send their provider a Charm patient portal message with URGENT in the subject line.
For urgent medical concerns that need a physician’s advice, patients can call the after-hours phone at (425) 758-4117 to speak with the doctor on-call. Please be informed that there is a $50 fee for the after-hours phone service.
Other options: You may also contact the 24-hour nursing line provided by your insurance to triage urgent medical concerns. The phone number for this is generally found on the back of your insurance card. This service is often provided for free through your insurance plan.
